Frequently Asked Questions


Does it matter how far along I am in my pregnancy?

Not at all! For some of us, the anxiety is greater at the beginning, and for some of us, it doesn’t go away. Our community is here to provide you support and encouragement from the moment you find out you're pregnant until the moment you walk out of that hospital with your baby in your arms.

I've only just found out I'm pregnant. Should I wait until I'm 12 weeks?

No! The first 12 weeks are the hardest AND the longest. AND I'm guessing you haven't told anyone, right?! NOW is the time you need support around you. You will be provided with a whole heap of tips on surviving the wait until your first ultrasound, as well as the comfort that you are not alone. We’ve all been there. THIS is where you belong. There is no need to feel alone and scared (or crazy) any longer. You deserve to feel joy right now!

I’m scared to join in case I lose this pregnancy. What happens if I suffer a loss?

I completely understand the fear of joining something like this when there is no certainty. It's a mortifying thought of joining a community, and then having to do the walk of shame, and trying to extract yourself from the group and cancel your membership. But our community is here to support you no matter where you are on your journey.  There is no need to leave, because if you do suffer a loss, who better to support you, than people who have been through it before? This will still be your safe space. We will provide you with resources, and a separate chat community, to help you through the grief, anger, frustration and all the other emotions that come up. You do not have to do this alone, because we will be here to support you through this, for as long as you need.

I didn't go through IVF, can I still join?

Absolutely! We cater for all pregnancies regardless of how you conceived or what you've experienced. And we know that the path to get here is tough. That is why we provide so many different types of support - whether it’s knowledge, inspiration or community you’re after, this is where you will find it.

I’ve stayed away from group programs before, because I'm scared of comparisons (and it feels a little weird). What can I expect here?

I completely understand the hesitation. But when you’re finally pregnant after loss or infertility, we start at the same place. And while we all have different experiences, those milestones and the anxiety is the same. Those who are ahead of you will inspire you, and those who are behind you will show you how far you have come. There is nothing but love and mutual respect inside. Imagine the relief you would feel by sharing how hard your day was today or a crazy thought you're having right now, and having other women put their hand up and say - me too!  Comparison can actually be a good thing sometimes! And remember, you are in control of your participation. If you don’t want to join in, you still have access to our vault of resources to reduce your anxiety, expert interviews to empower you, and your weekly email challenge and inspiration to keep you focused.

Does this have to be my first child?

Not at all. It doesn’t matter whether this is your first, second, third or fourth child. Anxiety, loss and infertility are hard no matter where you are in your journey to complete your family. Our community and resources are designed to get you from overwhelm to calm regardless of what stage you are at.

I have a hectic schedule and don’t want to be overwhelmed. How much time do I need?

It’s completely up to you. We have one LIVE call per week that lasts for one hour, however it’s not compulsory to attend. Our vault of expert interviews and resources is available for you to dive into at any time, and to view at your own pace - so you can gain comfort and feel empowered at any time. You’ll receive one email each week with an optional challenge and some inspiration. And our chat group is completely optional too. You are in complete control of how much time you spend.

What time are the calls each week?

The weekly calls are on Wednesday 8pm EST (New York), which converts to Thursday 10am AEST (Australia).

What happens if I can't attend a LIVE call?

That's ok! You don't have to attend the calls at all if the times don’t suit - you’ll still receive a heap of value. All of the expert calls are recorded and posted inside the members toolkit, so you won't miss any of the good stuff! We also have our community chat so you can stay connected and receive support 24/7. Which means that you can ask the questions that have been keeping you up at night, and get relief that what you are feeling is normal, at any time.

Where is the group hosted?

We have a group chat over on Telegram, and the members toolkit is hosted on a completely separate platform from Facebook or Instagram, called Kajabi.

You will be provided a unique login and the chat is completely private.

Where are the calls held?

The calls are held over on Zoom, so you can participate freely, on any device.

What is your cancellation policy?

You may cancel at any time.  Just inform us at least 5 days before your next billing date to ensure you aren't charged. 

What if I have a question that isn't on the list?

Feel free to email me at jennifer@yourfertilityhaven.com and I'll get back to you ASAP.